FAQ

Search our FAQ for answers to anything you might ask.

Account & settings

You can easily change your password after login. Once you have logged in to the site, you will be given the option to change your password in the Account menu under the Change password tab. You will need to enter your current password first and then your new password. I recommend that your password reaches at least the Strong category, which requires that your new password contain at least one number, a lowercase letter and a capital letter.

You can delete your account after logging in without justification. Once you have logged in, you will be able to cancel your account in the Account menu under the Cancel account tab. You will need to enter your password twice to confirm your account cancellation.

During the termination, I will first suspend your account for 30 days. In the meantime, you will have 30 days to recover your account if you change your mind and want to continue using the app. You will receive a link and a code to restore your account.

If the 30 days have expired, your account will be permanently terminated and your data will be deleted.

Please note that some data will not be deleted upon account termination. The retention of this information is a legal obligation, which you can read more about in our Privacy Policy.

You can change the notifications for your account after you sign in. Once you have logged in, you will be able to change the notifications for your account in the Notifications tab of the Account menu.

If you have forgotten your account password, you can request a new password on the Password Recover page.

After you enter your email address, you will receive a confirmation email with a link and a code. After entering the information on sent link, I will send a new password. Please change the password after the first login.

License

The Product ID is a unique identifier that identifies the installed application.

You will receive the Product ID immediately after the application is installed the first time you start it - you will receive the Product ID you received earlier when reinstalling the application, unless your system changes.

You can also find the Product ID of your installed application in the License Manager.